Reservation & E-commerce

Primera Hotel Seminyak · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 5.500.000 – Rp 6.000.000 per month
Primera Hotel Seminyak is seeking a talented and dedicated Reservation & E-commerce Specialist to join our team. In this role, you will be responsible for managing all online and offline reservations, ensuring a seamless booking experience for our guests. You will also be involved in our e-commerce initiatives, driving sales and enhancing the guest experience. If you are passionate about hospitality and have a knack for customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and process all online and offline reservations efficiently and accurately,Provide excellent customer service to guests, answering inquiries and resolving issues promptly,Coordinate with various departments to ensure smooth check-in and check-out processes,Monitor and analyze reservation data to identify trends and opportunities for improvement,Assist in the development and implementation of our e-commerce strategies,Promote our hotel and its offerings through various online and offline channels,Collaborate with the marketing team to drive sales and enhance the guest experience,Maintain and update the hotel's online presence and e-commerce platform

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field,Minimum of 2 years of experience in the hospitality industry, preferably in a reservation or e-commerce role,Strong knowledge of reservation systems and e-commerce platforms,Excellent communication and interpersonal skills,Ability to work well under pressure and meet tight deadlines,Familiarity with Indonesian language is a plus,Proficient in English, both written and spoken,Computer literate, with experience in using Microsoft Office Suite

🛠️ Keahlian

Reservation systems (e.g.PMSCRS)E-commerce platforms (e.g.Booking.comAgoda)Customer serviceData analysisMarketing and salesProblem-solvingTime managementMultilingual skills (Indonesian and English)
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